Returns/Refund Policy

We are committed to working with our customers to solve any issues and provide the best possible service. If you are not completely satisfied, you may return your order to us within the first 30 days after delivery.

To make your return as easy as possible, review the following checklist for what items are required for a return.
All returns must include:

*Product(s) Ordered in Original Condition
Original Packaging

*All Included Accessories & Materials


*Receipts

*Refund/Return authorization number – This will be provided to you by a customer service expert when you schedule your return


Shipping
If you any questions about shipping. Please contact us first via email support@portableappliancehub.com


If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



REFUNDS


If you are not satisfied with your purchase, feel free to return it to us within the first 30 days after delivery. Please return the item to us in its original packaging and condition with all included accessories and materials. Items shipped out via freight line carrier must be returned in the same manner. To obtain a return/refund authorization number, please contact us at support@portableappliancehub.com


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping costs are not refundable and the customer is responsible for the cost of the return shipping.


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Returns related to orders that included free shipping will be refunded 85% of the product cost in order to cover original shipping fees. All returns will be inspected and we reserve the right to adjust the refund on the return depending upon the condition of the returned product.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

support@portableappliancehub.com



DEFECTIVE PRODUCTS


It is possible a defective product could be shipped. If you receive a defective product, you will need to contact the manufacturer. All warranty service for customers is provided by the manufacturer of the product purchased. Please check your owner's manual for the customer service number of the manufacturer of the product you purchased. If you cannot locate the number, please contact us via email at support@portableappliancehub.com


We will not replace or exchange defective products that fall under the manufacturer's warranty coverage. All warranty service for original customers is provided by the manufacturer of the product purchased. Please check your owner's manual for the customer service number of the manufacturer of the product you purchased. If you cannot locate the number, feel free to contact us at support@portableappliancehub.com